Respecting intellectual property is fundamental to us, covering areas like copyrights, trademarks, patents, designs, and proprietary information. It is our duty to make sure that all items and visuals displayed on our platform adhere to applicable legal standards. Despite our best efforts, given the vast array of products we offer, occasional errors can happen.
Should you hold intellectual property rights or act on behalf of someone who does, and if you suspect any material on our website violates these rights, kindly inform us at your earliest convenience. Immediate steps will be taken to resolve the issue.
To initiate a copyright or trademark complaint, please provide us with the following information via email at [email protected]:
- Proof of your identity, establishing that you are the rightful owner or an authorized representative of the allegedly infringing product or image.
- A comprehensive description of the work or material in question, including its precise location on our website (product URL).
- Sufficient contact information for us to reach you, such as your address, phone number, or email address.
- A statement articulating your genuine belief that the disputed use is unauthorized by the copyright or other intellectual property owner, its agent, or the law.
- Identification of the intellectual property claimed to have been infringed on our website (e.g., "XYZ Copyright," "ABC Trademark, Registered No. 123456, Registered 1/1/04"). In the case of trademark infringement, please provide the trademark registration number or a link to the first publication platform, the URL of the infringing work/image, and any additional evidence substantiating your ownership or authorization to use the trademark.
- A declaration affirming the accuracy of the provided information and, under penalty of perjury, asserting that you are the rightful intellectual property owner or an authorized representative acting on their behalf.
Our email address, [email protected], is reserved exclusively for addressing copyright infringement claims. For any unrelated inquiries, please direct them to our customer assistance department. We assure swift action in dealing with reported intellectual property conflicts and are committed to defending the interests of rightful owners.
We give due consideration to fair and honest complaints and process them with utmost diligence. However, it is crucial to understand that providing false information in an infringement claim may incur serious legal consequences, including financial restitution and legal costs. When unsure about the status of the material, consulting a legal professional before proceeding with a notice is recommended. We commend your vigilance in intellectual property rights and anticipate working alongside you to uphold these rights effectively.